We guarantee all of our floral products to last min 7 days (if less will be stated on the product description) 14 days for flowering plants and 1 month for green plants but with proper care and attention plants can be enjoyed for years to come. If something isn't quite right, contact us and we will go the extra mile to make it perfect

Where stock is available you can select delivery the very next day by courier on most of our flowers and plants, otherwise you can still purchase and have delivery within 4-5 days you can select at checkout a specific required date from calendar availability.

Although this isn’t a guaranteed on delivery date service, in 98% of cases the products sent via courier will be delivered on the chosen day. In rare occasion will be the flowing date. We'll send you an email with a tracking link when we make the dispatch in the evening before delivery, on delivery day we will send you a text and email updates so you can follow the progress of your order delivery status. In case of a non delivery we will resend you a new fresh product at the earliest possible date or we will refund you in full, will be one or the other but not both options.  Due to perishable nature of our product we cannot accept returns, but in a complain situation we will do our upmost to offer you the best possible outcome. At NovaBlooms we listen to our customers and we want you to return to us again and again for the quality of our products and service we provide.